In order to ensure efficient centralization of our contractual documentation, we have chosen to draft a version of our General Conditions and to invite you to refer to their Appendix .  , which forms an integral part of it, in order to identify your Merchant depending on whether, following an Order on the Site, you opt for delivery:

- at home;

- or Click & Collect in one of the Stores listed in the Appendix.

hereinafter referred to as the “ Merchant ” 

 

Last updated on: March 7, 2025

Each term beginning with a capital letter and used in the singular or plural in this contract and any annexes has the meaning indicated in its definition given in this article, identical terms used without capital letters being considered in their ordinary meaning.

“ Buyer ” or “ Customer ” means any User ordering or having ordered a Product on the Site.

“ Shop ” means the place of collection of a Click & Collect Order. The addresses of the Shops are referenced in the Appendix to these General Terms and Conditions.

“ Click & Collect ” means the method of delivery of the Order consisting of the Customer collecting the Order in Store.

“ Order ” means an order concluded by the Customer on the Site and the object of which concerns the delivery of one or more Products by the Merchant.

“ Customer Account ” means, on the Site, the space in which the Customer can, once identified using their Identifiers, enter information relating to their identity (last name, first name, email, address) and obtain information on their past and current Orders.

“ General Conditions of Sale ” or “ GCS ” designates this contractual document as well as its possible annexes.

“ Product Sheet ” means, on the Site, the space on which a User can access information relating to a Merchant’s Product, and place an Order.

" Identifiers " means the email and password provided by the Customer when registering on the Site. Identifiers must be kept confidential by the Customer. In particular, they allow the Customer to access their Customer Account.

“ Parties ” together mean the Merchant and the Buyer.

“ Product ” means a good referenced on the Site and which the Merchant offers for sale.

“ Site ” means the online sales site https://www.chocolats-pralus.com/ which allows the Merchant to manage the marketing of its Products by shipping Orders or collecting them via Click & Collect.

“ Merchant ” refers to the Party identified in the preamble.

“ Territory ” means the geographical territory in which the Merchant undertakes to make its Products available. This territory is determined in the Territory article.

“ User ” means, under the Consumer Code, any consumer browsing the Site.

The purpose of these General Terms and Conditions is to determine the contractual conditions applicable to the sale of Products by the Merchant whose Orders are placed on the Site by the Customer.

These General Terms and Conditions apply only to orders placed electronically on the Site, with the Merchant, by any adult natural person, acting as a consumer within the meaning of the introductory article of the Consumer Code, this condition being an essential quality of the person of the Customer.

These General Conditions of Sale are therefore not applicable to professionals within the meaning of the introductory article of the Consumer Code, who are invited to contact the Merchant at the following address: cdavid@chocolats-pralus.com (for France) or export@chocolats-pralus.com (for international).

Consequently, in the event that a professional nevertheless places an order on the Site, the Merchant will be entitled to refuse it or to claim the nullity of the contract due to error regarding the essential quality of the co-contractor.

The Territory in which the Merchant undertakes to perform its obligations arising at the end of an Order is as follows: World except Russia and Belarus.

By way of exception to the above, geographical delivery limitations may be applied to certain Products. Where applicable, these limitations are specified on the Product sheet.

The Merchant's Products sales catalog is accessible on the Site.

The Merchant communicates to the Customer in a legible and clear manner, on each Product Sheet, the information relating to its Products, in particular:

-          the nature and characteristics of the Product;

-          the details of the materials making up the Products and their origin;

-          the elements determining the price of the Products;

The Customer may contact the Merchant in writing or by telephone using the contact details mentioned at the beginning of these General Conditions of Sale, to request any additional information on the Products.

When the Customer contacts the Merchant in writing, the Merchant undertakes to respond in writing to the Customer's requests within the timeframes and in the manner described in the article "Customer Service".

Before placing an Order, the Customer acknowledges having read all of the written information appearing on the Product Sheet.

Consequently, only the written information provided by the Merchant on the Product Sheet must be taken into account by the Customer.

The Customer undertakes to provide accurate and complete information concerning himself or concerning any third party on whose behalf the Customer places an Order, in particular the data necessary for his identification.

The availability of the Products offered by the Merchant is displayed on the Product Sheets.

Ordering a Product is possible within the limits of available stocks at the Merchant.

The Merchant undertakes to make its best efforts to ensure that the displayed availability of the Products is real (Products actually present in its stock).

The Merchant, however, draws the Customer's attention to the fact that, in rare cases, a Product indicated as available and ordered by the Customer may prove to be unavailable (example: simultaneous sale to another Buyer on the Site, or sale made prior to the Customer's Order in the Merchant's physical store).

In such a case, the Merchant will contact the Customer to find out whether the latter wishes to:

- either cancel his Order for the Product concerned;

- either wait for the Merchant to be restocked with the Product, subject to the possibility of later availability from the Merchant and acceptance of the availability period proposed by the Merchant.

In any event, the Merchant will not invoice the Customer for a Product until it is unavailable.

The Products will remain the property of the Merchant until full payment of the price by the Customer.

The prices displayed on the Site are expressed in Euros and include applicable taxes (French VAT where applicable).

The Order for a Product may include provision costs (including but not limited to shipping costs or customs duties) which will be summarized at the time the Order is placed, as well as in the Order confirmation sent to the Customer.

8.1.         Choice of Products 

To add an item to their shopping cart, the Customer must:

- access the Product Sheet presenting the subject of the Order;

- check the suitability of said article for its needs, based on the characteristics detailed on the Product Sheet;

- check that the Product is available.

When the item is available, the Customer must click on the button to add the item to their shopping cart.

8.2.         Placing the Order

8.2.1.      Order made available in Click & Collect

To choose to have their Order made available via Click & Collect, the Customer clicks on the button provided for this purpose on the top banner of the Site.

The Customer will then be redirected to the Click & Collect interface of the selected Store.

The Customer chooses the Products making up his Order in order to complete his shopping cart.

To validate his Order, the Customer must click on a first button to validate his Order (first click).

The Customer must then check the details of his Order which are displayed in his shopping cart, the quantities, prices, possible charges and applicable terms.

The Customer must also choose their payment method and possibly fill in additional information relating to this payment method.

To confirm his Order, the Customer must validate it again, by:

- checking a box certifying acceptance of these T&Cs;

- clicking again (second click) on an Order validation button reminding him that his Order entails an obligation to pay.

An Order collected via Click & Collect does not require the creation of a customer account.

8.2.2.      Order on the Site for home delivery

On the Site: - the Customer chooses the Products making up his Order in order to complete his shopping basket;

- the Customer must access his shopping cart;

- to validate his Order, the Customer must click on a first button to validate his Order (first click).

To continue validating the Order, the Customer must first be logged into their Customer Account:

- if he already has a Customer Account, the Customer must identify himself using his Identifiers;

- if he does not have a Customer Account, the Customer must create one by following the registration procedure provided by the Site.

The Customer must then check the details of his Order which are displayed in his shopping cart, the quantities, prices, possible charges and applicable terms.

The Customer must also choose their payment method and possibly fill in additional information relating to this payment method.

To confirm his Order, the Customer must validate it again, by:

- checking a box certifying acceptance of these T&Cs;

- clicking again (second click) on an Order validation button reminding him that his Order entails an obligation to pay.

8.3.         Order Processing

Once the Order has been validated by the Customer, the Customer will receive an email confirming their Order, acknowledging receipt of the Order placed.

The Merchant nevertheless reserves the right not to process the Order for any legitimate reason, in particular:

- when the Client is outside the scope of this document, as defined in the article “Purpose and Scope”;

- when payment of the total price of the Order has not been made by the Customer or when his payment has been rejected by the organization managing his means of payment;

- when the item ordered is not or no longer available, in accordance with the article “Availability of Products” of these General Terms and Conditions;

- when for an extrinsic reason, the Merchant finds himself unable to access his premises or use his production/manufacturing equipment;

- when, at the time of processing the Order, the Merchant notices a material error between the price displayed and the actual price, in accordance with the article “Error in prices” herein or a material error in the price displayed making the price ridiculous within the meaning of article 1169 of the civil code.

The Customer agrees to pay the price of any Order placed with the Merchant.

Any failure to pay will authorize the Merchant to rely on a contractual breach authorizing the termination of the contract, according to the terms provided for in the article “Termination”.

9.1.         Payment Terms

The customer can pay for their Order by bank card.

In the case of a Click & Collect Order withdrawal, the Customer can choose to pay for their Order in Store.

9.2.         Payment Terms

Payment of the Order will be required in Euro.

9.3.         Bill

Once payment has been made, the Customer will receive an invoice in their name detailing their Order.

The Customer accepts that invoices are communicated to him in electronic format, by sending an email and/or by making them available on his Customer Account.

In the event of a material error between the price displayed on the Site and the actual price charged by the Merchant, the Merchant may, after confirmation of the Order, in any case before any actual payment of the price of the Order, contact the Customer to:

- in the event of an actual price lower than the price displayed on the Site: inform the Customer that the price to be paid is in reality lower and that the Customer will be billed at the lower price;

- in the event of an actual price higher than the price displayed on the Site: inform the Customer, when the price to be paid is derisory within the meaning of Article 1169 of the Civil Code, that the price to be paid is in reality higher and ask the Customer whether he agrees to pay this actual price or whether he prefers to partially or totally cancel his Order.

In any event, if the material error in the price of an Order makes its price ridiculous, the Merchant may request the cancellation of the Order concerned.

11.1.      Time limit

The Merchant will fulfill its obligation on the date or within the period indicated to the Customer when placing the Order on the Site.

Unless expressly stipulated otherwise by the Merchant, delivery times run from the validation of the Order and subject to payment of the Order having been accepted (example: receipt of payment, or bank authorization received).

11.2.      Shipping the Order

11.2.1.    Shipping Deadline

In the absence of any indication or agreement between the Merchant and the Buyer as to the date of delivery or execution, the Merchant must deliver the Product without justified delay and no later than thirty days after the conclusion of the Order.

In this respect, the Buyer is informed that once the Product has been entrusted to the carrier, the Merchant has no control over the processing times of the Order by the carrier.

Consequently, in the event of a delay in delivery attributable to the carrier, the Buyer cannot hold the Merchant liable.

The Merchant and the Buyer may also mutually agree on a date or deadline for execution different from those indicated on the Site.

11.2.2.    Provision of Products

The Products are delivered to the delivery address indicated by the Buyer at the time of validation of his Order. No change of delivery address may be made after validation of the Order.

The information provided by the Buyer is binding: in the event of an error in the wording of their contact details or incomplete information, the Merchant cannot be held responsible for any inability to deliver the Product.

Any costs and delivery methods may vary depending on the Products ordered (their weight, dimensions, nature) as well as the choices made when placing the Order (choice of a carrier or a specific delivery offer).

This information is summarized at the time of confirmation of the Order.

11.3.      Click & Collect Order Collection

The Merchant will make the Order available to the Customer in Store on the date indicated when the Order is validated.

In order to collect his Order, the Customer must present to the Merchant:

- an identity document;

- the reference of his Order.

Before leaving the Store, the Customer will then carry out the usual checks to ensure that the Products comply with those which were the subject of the Order.

In the event of an error, the Customer will notify the Merchant before leaving the Store; the Merchant will then provide the Customer with an Order that matches the one placed on the Site.

11.4.      Transfer of ownership

The transfer of ownership of the Product, subject of the Order, only occurs upon unconditional receipt of the Product by the Buyer.

11.5.      Transfer of risks

The risk of loss or damage to the Products is transferred to the Buyer upon receipt of the Product without reservation.

The Buyer undertakes to receive the Products delivered to him. In the event of missing or damaged Products upon delivery, the Buyer must:

- where possible, immediately issue reservations in store (as indicated in Article 11.3 ), or on the delivery note provided by the carrier, or by immediately calling the carrier's customer service in the presence of the delivery person;

- in all cases, report it to the Merchant by contacting them using the contact details given at the start of these T&Cs.

12.1.      At the initiative of the Buyer

In the event of non-compliance with the dates for performance of the obligations incumbent on the Merchant, the Customer may terminate the Order under the following conditions:

- The Customer must first order the Merchant, by registered letter with acknowledgment of receipt or in writing on another durable medium, to fulfill its obligation.

- The Customer must allow the Merchant a reasonable additional period of 7 to 10 working days to comply.

- If the Merchant has not complied within an additional period of 3 working days from receipt of the first letter, the Customer may inform the Merchant, by registered letter with acknowledgement of receipt or by email, that he is cancelling the Order.

The Order will then be considered resolved upon receipt by the Merchant of the letter or document informing them of this.

This clause will not apply, however, if, in the meantime, the Merchant has performed.

The Customer may also immediately terminate the Order if the Merchant refuses to deliver it.

In any event, when the Order is resolved under the conditions set out in this article, the Merchant will reimburse the Customer for all sums paid, at the latest within fourteen days following the date on which the Order was resolved by the Customer.

12.2.      At the initiative of the Merchant

These General Conditions of Sale may be terminated automatically, at the initiative of the Merchant, without prior intervention by the judge, in the following cases:

- non-payment of the price of an Order (refusal by the Customer or rejection of their means of payment by their banking establishment);

- lack of Client quality as defined in the article “Object and Scope of Application”.

Termination may be requested solely due to non-performance by the debtor Party or its breach of an obligation not to do something, without there being any need for formal notice to be served on the creditor Party.

Except in the cases provided for in this article, the termination of the contract may in any event be requested in court.

13.1.      Principle

In accordance with the provisions of Articles L. 221-18 et seq. of the Consumer Code, the Customer has a period of fourteen working days from the date of the Order to exercise his right of withdrawal without having to provide reasons or pay penalties.

13.2.      Exceptions

14.1.      Guarantee against hidden defects

For Products purchased on the Site, the Merchant is liable for hidden defects in the item sold under the conditions set out in Articles 1641 et seq. of the Civil Code.

It is recalled that the Customer may decide to implement the guarantee against hidden defects of the thing sold within the meaning of article 1641 of the civil code and that in this case he may choose between the resolution of the sale or a reduction of the sale price in accordance with article 1644 of the civil code.

14.2.      Legal guarantee of conformity

For Products purchased on the Site, the Merchant is liable for any lack of conformity of the goods under the conditions of Article L. 217-4 et seq. of the Consumer Code.

It is recalled that within the framework of the legal guarantee of conformity, the Customer:

- has a period of two years from delivery of the goods to take action;

- may choose between repair or replacement of the goods, subject to the cost conditions provided for in Article L. 217-9 of the Consumer Code;

- is exempt from providing proof of the existence of the lack of conformity of the goods during the twenty-four months following delivery of the goods, except for second-hand goods.

14.3.      Implementation of a guarantee

To benefit from a warranty for a Product purchased from the Merchant, the Customer must contact the Merchant using the electronic or postal contact details provided in the “Customer Service” section, or go directly to the Merchant’s store at the address indicated.

In order to optimize the processing of requests, the Client is asked to indicate on his request:

- his/her name, first name, email address with which the Order was placed;

- the number of the Order concerned;

- the references enabling the disputed Product to be identified.

As part of the implementation of a guarantee, the conditions for taking charge of the Product may vary depending on the agreements concluded between the Merchant and the suppliers or manufacturers of the disputed Product.

The Parties undertake, within the framework of their relations, to comply with all of these General Terms and Conditions as well as all laws and regulations in force.

The Parties undertake in particular, without this list being exhaustive, to:

- prohibit, under all circumstances, the making of discourteous, insulting, defamatory, denigrating, racist, xenophobic, pornographic remarks or, in general, remarks contrary to public order and morality;

- respect the image and reputation of the Parties and not harm their interests;

- not to send unsolicited messages (“spamming”);

- not to usurp the identity of any third party and/or attempt to use the Customer Account of another Customer.

The Parties may not be held liable in any way for any contractual non-performance under these General Terms and Conditions which originates from or arises due to a force majeure event in accordance with Article 1218 of the Civil Code, i.e. an " event beyond the control of the debtor, which could not reasonably have been foreseen when the contract was concluded and the effects of which cannot be avoided by appropriate measures, prevents the debtor from performing its obligation ".

In any event, the Merchant cannot be held liable to the Customer for any indirect damage arising in the execution of these General Terms and Conditions.

The Merchant cannot be held liable for non-compliance of the Product with the legislation of the Customer's country, and it is the Customer's responsibility to check whether the Product is not prohibited from sale in their country.

The personal information and data that the Buyer has provided directly or indirectly to the Merchant are necessary for the execution of these General Conditions of Sale and are of legitimate interest to the Merchant in order to enable it to manage Orders, execution of contracts, delivery of Products, commercial relations, customer service, after-sales service, and processing of complaints.

As the party responsible for processing its customer file, the Merchant may be required to transmit this personal data to recipients or subcontractors responsible for processing it for the purposes described above.

The Merchants' privacy policy can be viewed at the following address : https://www.chocolats-pralus.com/pages/politique-de-confidentialite.

The Buyer has at any time a right of access, rectification, opposition, erasure, limitation, portability, to personal data that he can exercise with the Seller, by writing to him. Any request to exercise his rights by the Buyer must be signed and possibly accompanied by a copy of a valid identity document if the Seller requests it.

The Buyer also has the right to contact the competent authority responsible for the protection of personal data (in France, the CNIL, www.cnil.fr ).

All elements of the Site, whether visual or audio, including the underlying technology, are protected by copyright, trademarks or other intellectual property rights.

The trademarks, logos, designs and models appearing on the Site are the exclusive property of the Merchant. Their disclosure may not under any circumstances be interpreted as granting a license or right to use any of the said trademarks and distinctive elements protected by copyright. They may therefore not be used under penalty of counterfeiting.

Thus, none of the documents from the Site may be copied, reproduced, republished, downloaded, posted, transmitted or distributed in any way whatsoever without the express, written, and prior authorization of the Merchant.

However, the Buyer may download a copy of the documents onto a computer for his/her personal use and solely for non-commercial purposes, provided that the information contained therein is not modified and that any proprietary notices are kept intact. Modification of these documents or use of them for any other purpose constitutes an infringement of the Merchant's intellectual property rights.

If the Buyer has a personal website and wishes to place a link there for personal use that directly redirects to a page of the Site, the Buyer must request permission from the Merchant. This will in no case constitute an implicit affiliation agreement.

On the other hand, any hyperlink referring to the Site and using the framing or in-line linking technique is formally prohibited. In all cases, any link must be removed upon simple request from the Merchant.

19.1.      Modification of the T&Cs

The applicable T&Cs are those in effect at the time of the Order.

In the event of modification, the new version of the Conditions will apply to Orders placed from the date it comes into force.

It is therefore up to the Customer to consult the Conditions in force before any Order and to formally accept them.

19.2.      Translation of the Conditions

If these T&Cs are drafted in several languages ​​or translated, only the French version will be authentic.

19.3.      Customer service

The Merchant provides the Customer with a centralized customer service to respond to any request for information on its Products as well as to process any commercial complaints.

The Customer can contact the Merchant using the following contact details:

- by mail : 34, rue Général Giraud 42300 Roanne

- by telephone : 04 77 68 99 36.

- by email:

- contact@chocolats-pralus.com , for any questions concerning the operation of the Site; or

- clickandcollect@chocolats-pralus.com , for any questions regarding Click & Collect

The telephone number indicated is not surcharged but may be billed by the User's telephone operator at the normal rate.

The Merchant's customer service is open Monday to Saturday from 8:00 a.m. to 12:00 p.m. and from 2:00 p.m. to 5:00 p.m.

The Merchant will make its best efforts to respond:

- within 10 working days to the Client's requests for information;

- within 10 working days for complaints.

19.4.      Conservation of Conditions

The Merchant ensures the conservation of the Conditions concluded with the Customer for a period of 10 years, when the Order is for an amount greater than €120 and communicates them to the Customer upon simple request, in accordance with the provisions of Article L. 213-1 of the Consumer Code.

19.5.      Evidence agreement

Each Party undertakes to recognize a probative value equivalent to that of a paper document to any electronic document or any information exchanged between them by means of their electronic correspondence or the communication tools made available to them on the Site as well as to any computerized data stored, accessible or generated by the Site and relating to their pre-contractual relationship (information made available to the Customer, needs of the Customer expressed to the Merchant, etc.) as their contractual relationship (date and content of Order processing emails, complaints issued, etc.).

The Parties waive, except in the case of proven computer fraud of the information systems used or voluntary human falsification, the right to claim any unenforceability, inadmissibility or nullity of any proof provided by means of the aforementioned documents or information.

19.6.      Waiver

The fact that either Party does not claim the application of any clause of the T&Cs or acquiesces to its non-performance, whether permanently or temporarily, may not be interpreted as a waiver by that Party of the rights arising for it from said clause.

19.7.      Partial nullity

The cancellation of one of the provisions of the T&Cs will not result in the cancellation of these terms and conditions as a whole, unless the disputed provision can be considered, in the minds of the Parties, as substantial and decisive, or unless its cancellation calls into question the general balance of the T&Cs.

19.8.      Applicable law and attribution of jurisdiction

19.8.1.    Applicable law

These General Terms and Conditions are subject to French law, subject only to the public policy provisions of the law of the State of which the Customer is a national.

19.8.2.    Attribution of competence

Any difficulties of interpretation, execution and any disputes relating to these General Conditions of Sale and more generally to access to the Site must first be the subject of an attempt at amicable resolution between the Customer and the Merchant.

19.8.3.    Prior mediation

In the event of a persistent dispute with the Merchant, the Customer having the status of consumer has the right to have recourse free of charge to a consumer mediator with a view to seeking an amicable resolution of the dispute.

Dispute resolution may be sought through the European Commission's online dispute resolution platform: https://ec.europa.eu/consumers/odr/

If the Parties fail to resolve their dispute amicably, the “Persistent Dispute” article will then apply.

19.8.4.    Persistent dispute

In the event of a dispute persisting after mediation, the Customer having the status of consumer may refer the matter, pursuant to Article R.631-3 of the Consumer Code, to one of the courts with territorial jurisdiction under the Code of Civil Procedure, or to the court of the place where he or she resided at the time of the conclusion of the contract or the occurrence of the damaging event.

 

When you are a Customer, this Appendix allows you to identify the Merchant (Pralus group company) responsible for your Order.

SA PATISSERIE CHOCOLATERIE PRALUS , a simplified joint stock company with share capital of €216,000, whose registered office is located at 34, rue Général Giraud in Roanne (42300), registered in the Roanne Trade and Companies Register under number 394 627 913, represented by François Pralus as Chairman.

How to contact the Merchant:

Phone number : 04 77 68 99 40;

Email : contact@chocolats-pralus.com ;

Address : 34, rue General Giraud 42300 Roanne

2.1.         If you choose a Click & Collect Order withdrawal from the Roanne or Renaison Stores

PRALUS ROANNE , a limited liability company with share capital of €600,000, whose registered office is located at 34 RUE GENERAL GIRAUD 42300 ROANNE, registered in the Roanne Trade and Companies Register under number 822 757 191, represented by François Pralus as Manager.

How to contact the Merchant:

-       Shop at 8, rue Charles de Gaulle 42300 Roanne: 04.77.71.24.10

-       Shop at 35, Halles Diderot 42300 Roanne: 04.77.67.69.02

 

-       Halles shop, rue de Gruyère 42370 Renaison: 04.77.62.15.86

 

Or by email to the address: clickandcollect@chocolats-pralus.com

 

2.2.         If you choose a Click & Collect Order withdrawal from the Moulin, Montbrison, Saint Etienne or Clermont-Ferrand Stores

PRALUS FOREZ AUVERGNE , a single-member simplified joint-stock company with share capital of €15,293, whose registered office is located at 14 RUE TUPINERIE 42600 MONTBRISON, registered in the Saint-Etienne Trade and Companies Register under number 888 667 235, represented by its President, the company SA PATISSERIE CHOCOLATERIE PRALUS , a simplified joint-stock company with share capital of €216,000, whose registered office is located at 34, rue Général Giraud in Roanne (42300), registered in the Roanne Trade and Companies Register under number 394 627 913, represented by François Pralus as President.

How to contact the Merchant:

-       Boutique de, 27 rue Datas 03000 Moulins: 04.70.34.83.52

-       Shop at 14, rue de la Tupinerie 42600 Montbrison: 04.77.58.33.34

-       Shop at 9, rue Michelet 42000 Saint Etienne: 04.77.30.26.03

 

-       Shop at 11, rue Blatin 63000 Clermont Ferrand: 04.73.40.23.68

 

Or by email to the address: clickandcollect@chocolats-pralus.com

 

2.3.         If you choose a Click & Collect Order withdrawal from the Lyon, Oullins or Tassin-la-Demi-Lune Stores

PRALUS LYON , a single-member SARL with share capital of €9,114, whose registered office is located at 32, RUE DE BREST 69002 LYON, registered in the Lyon Trade and Companies Register under number 800 633 620, represented by Francois Pralus as Manager.

How to contact the Merchant:

-       Shop at 32, rue de Brest 69002 Lyon: 04.78.38.90.41

-       Shop at 3, Grande rue de la Croix Rousse 69004 Lyon: 04.72.07.76.07

 

-       Shop at 103, avenue des Frères Lumière 69008 Lyon: 04.78.75.08.93

 

-       Shop at 27 rue Saint Jean 69005 Lyon: 04.78.62.74.09

 

-       Shop at 107, Grande Rue 69600 Oullins: 04.37.41.22.26

 

-       Shop at 75-77, avenue de la République 69160 Tassin-la-Demi-Lune: 04.78.43.92.06

 

Or by email to the address: clickandcollect@chocolats-pralus.com

 

 

2.4.         If you choose a Click & Collect Order withdrawal in the Paris Boutiques

PRALUS PARIS , a single-member SARL with share capital of €182,719, whose registered office is located at 35, RUE RAMBUTEAU 75004 PARIS, registered in the Paris Trade and Companies Register under number 800 611 469, represented by Francois Pralus as Manager.

How to contact the Merchant:

-       Shop at 44, rue Cler 75007 Paris: 01.45.56.13.75

 

-       Shop at 35, rue Rambuteau 75004 Paris: 01.57.40.84.55

 

-       Shop at 9, rue des Petits Carreaux 75002 Paris: 01.40.13.16.45

 

Or by email to the address: clickandcollect@chocolats-pralus.com

 

2.5.         If you choose a Click & Collect Order withdrawal from the Sète or Valence Stores

PRALUS 7, a limited liability company with share capital of €2,000, whose registered office is located at 10 RUE PAUL VALERY 34200 SETE, registered in the Montpellier Trade and Companies Register under number 834 795 239, represented by François Pralus as Manager.

How to contact the Merchant:

-       Shop at 10, rue Paul Valéry 34200 Sète: 04.99.04.12.49

-       Shop at 10, avenue Victor Hugo 26000 Valence: 04.75.77.35.32

 

Or by email to the address: clickandcollect@chocolats-pralus.com

 

2.6.         If you choose a Click & Collect Order withdrawal in the Dijon or Villefranche sur Saône Stores

PRALUS BEAUJOLAIS BOURGOGNE , a single-member SARL with share capital of €11,984, whose registered office is located at 758, RUE NATIONALE 69400 VILLEFRANCHE-SUR-SAONE, registered in the Villefranche-Tarare Trade and Companies Register under number 413 350 240, represented by François Pralus as Manager.

How to contact the Merchant:

-       Shop at 80, rue de la Liberté 21000 Dijon: 03.80.48.64.54

-       Shop at 758, rue Nationale 69400 Villefranche sur Saône: 04.74.68.89.67

 

Or by email to the address: clickandcollect@chocolats-pralus.com